This is not limited to entry-level. If you have 1+ year of experience doing computer-based work (data entry, admin support, customer support documentation, scheduling, records, operations support, CRM updates, etc.), we want you to apply.
What you’ll be responsible for (in real terms)
You’ll support our internal operations by keeping records current across our systems. That includes:
1) Entering and updating records that other people rely on
You’ll work with information from internal sources such as structured forms, emails, advisor notes, trackers, and documents. Example updates include:
contact information and basic profile details
meeting/session summaries and action items
program milestones and follow-up dates
progress notes, internal tags, and status updates
corrections when something was entered incorrectly or incompletely
2) Catching mistakes before they turn into bigger problems
Accuracy is the job. You’ll be expected to notice and fix things like:
duplicated entries (same person created twice)
inconsistent formatting (phone numbers, dates, capitalization)
missing fields (no email, incomplete address, missing follow-up date)
mismatched information (notes show a date that doesn’t match the tracker)
When something doesn’t add up, you won’t guess — you’ll flag it for clarification so the record stays reliable.
3) Keeping trackers usable, not messy
We use spreadsheets because they’re fast and clear — but only when they’re maintained properly. You’ll:
update simple Excel/Google Sheets trackers
keep columns consistent, notes readable, and statuses accurate
maintain basic reporting fields so leadership can quickly understand progress
4) Organizing digital files so anyone can find what they need
A big part of remote work is reducing friction. You’ll:
file documents into shared folders with clear naming conventions
keep versions organized (latest file in the right place, not scattered)
ensure that client/program folders stay complete and easy to navigate
