About Us: At Jio, we're not just a company; we're a movement. We're on a mission to transform the lives of 1.4 billion people in India and beyond through groundbreaking technology and innovation. With a relentless focus on progress and a commitment to change, we're shaping the digital landscape and driving towards a future where connectivity knows no bounds. Join us as the Chief Design Operations and be part of something truly extraordinary. Your role is to lead, activily manage handson as an entrepreneur and oversee the day-to-day operations to ensure a worldleading experience for customers by using several Brands and Businesses to the fullest, ensuring smooth and efficient business processes that drive growth and success. This isn't just a job; it's an exhilarating journey filled with challenges, excitement and the opportunity to make a real impact on the world. Responsibilities: - Create the process architecture to ensure for customers the perfect experience and an easy non stop implementation. - Develop and implement standards and blueprints to drive efficiency and effectiveness across all businesses, markets, targetgroups and results - Managing a customer experience dashbaord for measurement - Lead and manage cross-functional teams to ensure alignment and collaboration in achieving company goals and objectives. - Oversee budgets, resource allocation to optimize performance and maximize profitability. - Identify and mitigate operational risks, ensuring compliance with regulatory requirements and industry standards. - Drive continuous improvement initiatives to enhance operational excellence and customer satisfaction. - Foster a culture of innovation, accountability, and excellence, empowering employees to reach their full potential. Requirements: - Proven experience as a COO for Design & Experience or in a similar senior management role, preferably in a technology-driven organization. - Strong leadership skills, with the ability to inspire and motivate teams to achieve ambitious goals. - Strategic mindset, with the ability to think analytically and make data-driven decisions. - Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders. - Demonstrated ability to thrive in a fast-paced, dynamic environment, with a strong sense of urgency and adaptability. - Passion for driving change and making a positive impact on society through technology and innovation. - Entrepreneurial skills, handson attitude and radical simplicity are must haves. You prefer doing vs talking. Why Work at Jio? - The unique opportunity to be part of one of the most successful companies in the world shaping the future of technology and digitalization in India and globally. - The chance to work on projects with real social impact. - An inspiring and supportive work environment that fosters creativity, collaboration, and personal growth. - Competitive compensation, additional benefits, and the opportunity to advance your career on a global scale. - Jio isn't just the most successful brand launch of all time; it's the biggest transformation on the planet. If you're ready to take on one of the most exciting challenges and help drive the future of technology and innovation at Jio, then you're the Chief Operating Officer we're looking for.