Job Summary
Technical Support Engineer – Windows, Mac & Linux
Remote - 5 months + ext
Join a Global Big Four organisation and kickstart a long-term career in tech support. We’re hiring energetic, customer-focused engineers to handle incoming chats, calls, and online requests from employees worldwide. If you're passionate about solving problems and thrive in fast-paced environments, this is your opportunity to grow with a top-tier organisation.
What You’ll Do:
- Provide technical support across Windows, Mac, and Linux systems
- Troubleshoot and resolve issues via chat, phone, email, and ticketing
- Diagnose problems, test solutions, and ensure follow-up
- Log calls and escalate outages to minimise downtime
- Support AV and teleconferencing systems remotely
What You Bring:
- 2+ years’ experience in corporate tech support
- Strong troubleshooting and communication skills
- Ability to work independently and collaboratively
- Experience with Windows, Mac OS, and/or LinuxPreferred:Bachelor’s in Computer Science or related field
- Certifications: MCSE, MCITP, ITIL Foundation
- Advanced Linux admin skills
Ready to grow your career with a global leader? Apply now and open the door to long-term opportunities with one of the world’s most respected organisations.
Company Summary
Our Client is a multinational technology company known for its e-commerce platform, cloud computing services, and digital streaming services. Founded in 1994, Our Client has grown to become one of the largest and most influential companies in the world. With a focus on innovation and customer satisfaction, Our Client continues to expand its product offerings and reach new markets. From retail to entertainment, Our Client has revolutionized the way people shop, consume media, and do business online.
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