Key Account Manager – Customer Growth (UK)

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Location: London (100% in-office role)

Our client is expanding their Growth team and looking for someone with 5+ years of experience selling software or tech platforms into the UK market.

About the Role

Our client is seeking a dedicated, ambitious people-person to join their Customer Growth team.

The successful candidate will:

• Work with a set of top brand clients to grow their spend and usage
• Drive account development, revenue growth, and long-term customer loyalty
• Build strategic relationships and help customers through digital transformation journeys
• Align client vision with solution roadmaps to deliver successful outcomes

What You’ll Do:

• Revenue & Team Expansion: Grow revenue within assigned accounts and expand active teams
• Account Growth: Boost spend and usage while strengthening client relationships
• Lead Management: Identify, qualify, and track new opportunities
• Sales Initiatives & Travel: Upsell, cross-sell, and run face-to-face client meetings
• Product Demonstrations: Deliver compelling demos and create tailored solutions
• User & Team Growth: Increase engagement within key brands
• Performance Optimisation: Monitor account performance and improve usage/spend
• Sales Forecasting: Collaborate on accurate forecasts and strategic planning
• Tech Tools: Use HubSpot, LinkedIn Sales Navigator, and Keynote effectively

Skills & Experience:

• 5+ years in SaaS/tech account growth or account executive roles
• Proven success selling software or platforms in the UK
• Strong verbal and written communication (including proposals & tenders)
• Familiarity with sales frameworks (e.g. Challenger Sale, Sales Acceleration Formula)
• Influence without authority (bonus if active on LinkedIn)

Mindset & Approach:

• Team-oriented: Celebrate team wins, value feedback
• Independent & Curious: Self-driven, problem-solver, proactive
• Growth mindset: Comfortable with stretch goals and continuous learning
• Quick learner: Adapt quickly to evolving products and features

Perks & Benefits:

• Competitive salary + uncapped commission
• Extra 15 days leave (company-wide “reset days”)
• Daily breakfast provided
• International travel opportunities (including HQ visits abroad)
• Additional perks discussed at interview