We are building an exceptional place to work and are looking for exceptional individuals to join us on that journey. At Reinvigoration, we treat our colleagues with the same care and respect as our clients.We’re looking for people who share our values and authenticity in how we  work with both colleagues and clients.

Job description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and services​

Qualifications:

Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skills

Our perks:

Flexible working - Choose a remote arrangement that suits you as long as it meets the business needs

Matched pension - Contribution of 5% from day one

Annual leave - 28 days annual leave (plus bank holidays) to include 3 days to be taken between Christmas and New year or for a religious celebration of your choice

An extra day off - To celebrate your birthday

Leave purchase - An opportunity to purchase additional annual leave each year

Comprehensive Private Medical Insurance – Outstanding cover, with the option to add partner and children