Practice Manager

£48,000 - £48,000/Year

Compliance
CQC
Location
West Byfleet KT14, UK
Job Type
Permanent
Industry
Healthcare
Remote/Onsite
Must Be Onsite
Experience Required
Not Provided
Education Required
Industry Specific
Required Skills
CQC
Compliance
manager
Job Summary
Job Title: Compliance Manager Location: West Byfleet, KT14 Salary: £48,000 Work Pattern: Full time (Part Time can be considered for the right person) Job Description Your role will see you lead the company’s CQC regulatory framework and ensure full compliance with all CQC registration requirements. This is crucial for meeting legal and regulatory standards, maintaining high quality, and achieving operational excellence. Your success will be measured by passing yearly mock inspections and CQC inspections, timely and accurate compliance reporting, effective internal audits, and continuous improvement in compliance performance across the company. You will assume the roles of CQC Registered Manager / Nominated Individual (after your probation period) and ensure that these responsibilities are comprehensively met. LINE MANAGER: Report to The Board YOUR REPORTS: Your Compliance team reports directly to you and includes 2 administrators carrying out compliance and HR activity. It is your responsibility to ensure that their roles align with overall compliance, fostering a collaborative culture, providing mentorship and support to drive excellence. Duties Regulatory Oversight Lead all aspects of CQC regulation across the company. Ensure full compliance with inspections, requests, and applications for new regulations or changes. Assume the roles of CQC Registered Manager / Nominated Individual (after your probation period) and ensure that these responsibilities are comprehensively met. Documentation and Quality Management Oversee the Document Control System to ensure all company documentation remains controlled, current, and compliant with regulations. Manage the production, review, and updates of key documents, including policies, procedures, manuals, and the Quality Manual, to reflect evolving business needs. Internal Audits, Risk Assessments and Performance Analysis Lead internal audits, Risk Assessments, analyse reports, and ensure follow-up on outcomes to maintain continuous improvement in compliance performance across all sites. Conduct root cause analysis for significant events and complaints, ensuring corrective actions are implemented and reported to the team. Maintain Business Asset List ensuring that all equipment remains calibrated (where applicable) Governance and Review Enhance inter-team relationships and processes through training on compliance and quality-related activities, fostering a culture of continual improvement. Maintain the Company’s Governance Framework, Management Review, Team & Clinical meetings Robust external consultant and specialist GP checks to meet our Practicing Privileges policy Human Resources meets CQC compliance Facilities across all locations meet CQC compliance Compliance Culture and Training Develop and implement compliance training programs to ensure all staff are aware of and adhere to regulatory requirements, data protection and information security. Foster a culture of compliance and ethical behaviour across the company, ensuring alignment with legal standards and best practices. Ensure all computer systems and data remain secure and serve as the first point of contact for individuals regarding data processing concerns. Ensure compliance with the Data Protection Act and GDPR, advising staff on Information Governance requirements and monitoring via internal audits. Provide training for staff involved in data processing, managing internal data protection activities, and acting as the Data Controller. Please note that the duties and responsibilities outlined above are not exhaustive. You may be required to perform other tasks and duties as needed, in line with the needs of the business. This flexibility ensures we can adapt to changing circumstances and continue to meet our business goals effectively. Requirements Experience of a similar role Experience of line management Strong knowledge of CQC legislation and guidance Ability to remain calm, and instil calm amongst the team Someone who has been a CQC Registered Manager or Nominated Person (Desirable)
Experience
Experience of a similar role Experience of line management Strong knowledge of CQC legislation and guidance Ability to remain calm, and instil calm amongst the team Someone who has been a CQC Registered Manager or Nominated Person (Desirable)
Job Responsibilities
- Regulatory Oversight Lead all aspects of CQC regulation across the company. Ensure full compliance with inspections, requests, and applications for new regulations or changes. Assume the roles of CQC Registered Manager / Nominated Individual (after your probation period) and ensure that these responsibilities are comprehensively met. Documentation and Quality Management Oversee the Document Control System to ensure all company documentation remains controlled, current, and compliant with regulations. Manage the production, review, and updates of key documents, including policies, procedures, manuals, and the Quality Manual, to reflect evolving business needs. Internal Audits, Risk Assessments and Performance Analysis Lead internal audits, Risk Assessments, analyse reports, and ensure follow-up on outcomes to maintain continuous improvement in compliance performance across all sites. Conduct root cause analysis for significant events and complaints, ensuring corrective actions are implemented and reported to the team. Maintain Business Asset List ensuring that all equipment remains calibrated (where applicable) Governance and Review Enhance inter-team relationships and processes through training on compliance and quality-related activities, fostering a culture of continual improvement. Maintain the Company’s Governance Framework, Management Review, Team & Clinical meetings Robust external consultant and specialist GP checks to meet our Practicing Privileges policy Human Resources meets CQC compliance Facilities across all locations meet CQC compliance Compliance Culture and Training Develop and implement compliance training programs to ensure all staff are aware of and adhere to regulatory requirements, data protection and information security. Foster a culture of compliance and ethical behaviour across the company, ensuring alignment with legal standards and best practices. Ensure all computer systems and data remain secure and serve as the first point of contact for individuals regarding data processing concerns. Ensure compliance with the Data Protection Act and GDPR, advising staff on Information Governance requirements and monitoring via internal audits. Provide training for staff involved in data processing, managing internal data protection activities, and acting as the Data Controller. Please note that the duties and responsibilities outlined above are not exhaustive. You may be required to perform other tasks and duties as needed, in line with the needs of the business. This flexibility ensures we can adapt to changing circumstances and continue to meet our business goals effectively.
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