Required Skills
Operations management
time management
organisational skills
HR processes
budget management
compliance monitoring
team leadership
safeguarding knowledge
communication
Microsoft Office
problem-solving
Job Summary
Location: Derby
Salary: £35,000 – £41,000 per year
Job Type: Full-time (Monday to Friday, 9am–5pm)
Our client is a dedicated and compassionate provider of residential care services for children, committed to creating a safe, nurturing, and supportive environment. Due to growth in the Derby area, they are seeking a motivated and organised Operations Manager to join their team.
The Operations Manager will be responsible for overseeing the day-to-day operations across multiple residential care homes. This includes staff coordination, regulatory compliance, financial oversight, and property management. The successful candidate will work closely with the Responsible Individual (RI) and Registered Managers to ensure services are compliant, efficient, and child-focused.
Experience
Required Skills & Experience
Experience in operations management, ideally within residential care or regulated services.
Strong HR, recruitment, and compliance administration experience.
Budget management and financial oversight capabilities.
Strong IT proficiency (Microsoft Office and database systems).
Excellent leadership, communication, and problem-solving skills.
Understanding of safeguarding, GDPR, and care compliance standards.
Ability to work independently with strategic oversight and hands-on involvement.
Job Responsibilities
- Staffing, Recruitment & HR Lead and maintain safer recruitment practices (DBS checks, references, screening). Manage full recruitment lifecycle: job posting, interviews, onboarding, and induction. Maintain accurate staff records including qualifications and training. Monitor staff attendance, manage absences, and support performance reviews. Assist with disciplinary procedures and internal investigations. Oversee compliance with mandatory training schedules. Financial & Budget Oversight Prepare and manage operational budgets across care homes. Track and manage expenditures; identify areas for cost-efficiency. Support financial reporting for recruitment, training, and operational activity. Facilities & Property Management Ensure all properties meet health, safety, and compliance requirements. Oversee maintenance schedules and contractor liaison. Manage certification (gas/electric) and vehicle servicing deadlines. Compliance & Administration Oversee GDPR-compliant systems for staff and resident records. Manage recruitment and admissions records. Ensure timely operational reporting and support regulatory audits. Manage office supplies and administrative logistics. Stakeholder Engagement Liaise with commissioners, local authorities, and partner agencies. Work with the RI to ensure safeguarding and quality compliance. Oversee content for social media and online presence. Operational Development Drive operational improvements and implement efficiencies. Lead on emergency response planning and crisis management. Provide ongoing support and leadership to Registered Managers and staff.
Apply
Job Managed With 