Health Care Assistants Reports to: Senior Health Care Assistants Salary: £12.48 per hour Hours: 40.25 hours This position offers an opportunity to make a meaningful difference in the lives of residents by providing high-quality care and fostering a compassionate, respectful environment. If you are passionate about helping others and have the skills and experience to succeed in a care setting, we encourage you to apply. Purpose To provide compassionate, person-centred care to residents, supporting their daily living activities, maintaining their dignity, and ensuring their well-being in accordance with best practice and legislative requirements. This role involves assisting residents with personal care, maintaining accurate care records, supporting care plan implementation, and fostering a positive environment through effective communication and teamwork. Responsibilities - Assist residents with daily living activities, including personal hygiene, dressing, and mobility. - Support the implementation of individualised care plans to meet each resident’s specific needs and preferences. - Assist with meal preparation and feeding, ensuring dietary requirements are met. - Support residents with dementia, mental health issues, and behaviours that may challenge, using appropriate techniques to de-escalate challenging situations. - Communicate effectively with residents, families, and healthcare professionals to ensure the continuity of care. - Report changes in residents' conditions to the supervising nurse or manager, ensuring accurate, up-to-date care records. - Participate in team meetings and contribute to care plan updates, addressing any concerns or changes in care requirements. - Maintain accurate and timely care records using electronic care note systems (training provided). - Ensure that all care plans, policies, and procedures are followed and kept up to date. - Attend regular training sessions to enhance skills and knowledge in healthcare practices, ensuring training remains current. - Be proactive in maintaining and expanding skills and qualifications, including Social Care Level 3 and other relevant certifications. - Encourage social interaction and engagement to promote residents' emotional well-being. - Safeguard and promote the welfare of residents, adhering to safeguarding policies and procedures. - Ensure that care is delivered in accordance with legal and regulatory requirements, maintaining the highest standard of care at all times. Requirements - Strong verbal and written communication skills in English, with the ability to clearly document care provided and communicate effectively with residents, families, and the healthcare team. - Demonstrates a caring, empathetic, and patient approach when supporting individuals, especially those with dementia or challenging behaviours. - Strong organizational skills with the ability to manage multiple tasks and changing priorities efficiently. - Ability to handle complex situations with good judgment, demonstrating problem-solving skills and a proactive approach to care. - High attention to detail in maintaining accurate records and following care plans to ensure quality care and compliance. - Experience working with residents who exhibit challenging behaviours, applying appropriate techniques for their support and care. - NVQ Level 2 or 3 in Health and Social Care or equivalent qualification. (Desirable) - At least one year of experience working in a care home or home care setting. - Familiarity with electronic care note-taking apps or similar systems for record-keeping. - Experience working in a high-pressure environment, where quick decision-making and adaptability are required. - Knowledge of relevant healthcare and social care legislation, including local authority regulations and commissioning processes. - Understanding and adherence to the organization’s policies, procedures, and best practices to ensure safe and effective care delivery. - Act as an ambassador for the organization at all times, reflecting the values and standards of Elborough in all interactions. - Willingness to learn and develop, ensuring skills and qualifications are kept up to date. - A strong sense of respect for the dignity and independence of individuals, ensuring care is always delivered in a person-centred manner.