Required Skills
CQC
Registered Manager
Level 5 NVQ
Job Summary
We are seeking a highly experienced Registered Manager who has a proven record of “Good” and “Outstanding” CQC inspections. You will play a vital role in leading a team to provide high-quality care and support to residents in a warm and welcoming environment. The care home is a welcoming, homely environment that is purpose designed to meet the resident’s needs holistically and enable them to live meaningful lives.
Salary: £52,908
In this role you will take responsibility for all areas of care, safeguarding and well-being. Motivating and inspiring your team to provide the highest quality of person-centred care in all that they do. You will need to respond to the needs of each individual, acting in their best interests, developing care plans and taking the time to get to know residents needs and preferences well so that high standards of care can be delivered. You should ensure you and the team understand that the care home is the resident’s home, so at all times staff need to be mindful of this and prioritize the residents and their loved ones needs.
You and your team will need to participate in regular training and behave in a professional and friendly manner towards other staff and visitors, embodying the companies’ values and standards in all you do.
Experience
Experience / Requirements
Extensive knowledge of CQC regulations
Previous experience in working within a similar role
NVQ Level 5 or working towards this qualification
Knowledge of recognizing abuse and the ability to follow safeguarding procedures
Excellent understanding of regulated responsibilities
Ability to lead and manage a safe diver service
Evidence of continuing professional development
Excellent interpersonal and communication skills, and the ability to communicate with a range of people using a variety of communication methods
Excellent written skills for writing reports
A passion for working with people and providing person-centred care
Leadership and management skills, with the ability to motivate others
The capacity to work under pressure and to take a problem-solving approach to work
Effective organizational and time-management skills with the ability to prioritise your own and others workload
Strong numerical skills, a proven ability to manage various revenue streams, experiencing managing budgets, a good market awareness and driven to ensure the business is financially successful.
An understanding of accountability to ensure compliance with company policies and regulatory requirements.
A compassionate and empathic approach towards elderly residents and their families.
Competent at using various computer systems
Job Responsibilities
- Care Planning: Ensure each resident has an assessed and developed Care Plan, involving residents and their families as needed.
- Regulatory Compliance: Achieve and maintain compliance with CQC regulations, ensuring a minimum
- Leadership: Lead and motivate the care team to provide high-quality, person-centered care in a homely environment.
- Risk Assessments: Complete and review assessments, risk assessments, and best interest decisions, particularly for residents lacking mental capacity.
- Health and Safety: Ensure all safety protocols are followed, including regular checks and maintenance of the home.
- Staff Management: Manage staffing levels, conduct supervisions and appraisals, and oversee recruitment and training processes.
- Community Engagement: Promote the service within the local community and engage with care partners.
- Complaint Handling: Investigate and address complaints, ensuring a transparent and supportive process.
- Medication Oversight: Maintain oversight of medication processes, ensuring compliance with regulations.
- Staff Training: Ensure staff complete mandatory training and participate in ongoing professional development.
- Continuous Improvement: Review and improve care processes to enhance service delivery and resident satisfaction.
- Emergency Response: Provide support outside normal working hours as part of the on-call rota.