We are looking for a friendly Junior Help Desk Receptionist to act as the primary face and voice of our facility. In this hybrid role, you will greet tenants and visiting guests, manage day-to-day front desk operations, and provide first-line technical or logistical support for our shared office amenities (such as Wi-Fi access, printing stations, and meeting room booking systems).

Responsibilities

• Warmly greet building members, clients, and daily visitors, directing them to their respective meetings or spaces.
• Assist tenants with basic on-site troubleshooting (eg: printer/scanner access, conference room AV setup, and visitor Wi-Fi connection) or escalate issues to the facilities team.
•  Answer, screen, and route incoming phone calls and manage shared tenant inquiries with high professionalism.
• Manage meeting room reservations, track visitor logs, and handle incoming mail, packages, or courier deliveries for tenants.
• Maintain a clean, orderly reception and lounge area, and assist the community manager with basic administrative duties.

Requirements

• High school diploma or equivalent certification.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and comfortable navigating digital scheduling and support tools.
• Exceptional verbal communication, active listening, and a patient, problem-solving attitude when handling busy environments.
• Training will be ProvidedSkills