Required Skills
Reliable computer or laptop (minimum system specs may apply).
High-speed internet access.
Job Summary
We are looking for highly motivated and customer-focused individuals to join our remote customer service team. As a Work From Home Customer Service Representative, you will be the first point of contact for our customers, providing friendly and efficient support via phone, chat, and/or email. This role is ideal for individuals who enjoy helping others, problem-solving, and working independently from the comfort of their own home.
Job Responsibilities
- Handle inbound and outbound customer interactions in a professional and empathetic manner.
- Provide accurate information and resolve customer issues in a timely fashion.
- Respond to inquiries regarding products, services, billing, orders, technical support, or general questions.
- Document customer interactions and update records in the CRM system.
- Escalate complex issues to the appropriate departments as needed.
Job Benefits
- Competitive hourly wage or salary (based on experience).
- Performance bonuses or incentives.
- Paid training provided.
- Remote work flexibility.
- Opportunities for career growth and development.
Company Summary
Our Client is a leading certification company in Malaysia, specializing in providing high-quality certification services to businesses across various industries. With a team of experienced auditors and assessors, Our Client helps organizations achieve compliance with international standards and regulations, enhancing their reputation and credibility in the market. Their tailored certification solutions are designed to meet the unique needs of each client, ensuring a smooth and efficient certification process. Trust Our Client to be your partner in achieving excellence and competitive advantage in today's global marketplace.
Company Benefits
- BONUS: A generous company discount, an annual giveaway car with the company logo on it, given to the best and outstanding employee every year with great performance.
Apply
Job Managed With 