Required Skills
Excellent written communication skills in English
Job Summary
We are seeking friendly, detail-oriented, and tech-savvy individuals to join our Live Chat Support Team. As a remote live chat agent, you will be the first point of contact for customers, providing real-time assistance through chat platforms. This role is perfect for those who thrive in a fast-paced, digital environment and enjoy helping others.
Job Responsibilities
- BONUS: A generous company discount, an annual giveaway car with the company logo on it, given to the best and outstanding employee every year with great performance.
- Respond to customer inquiries via live chat in a timely and professional manner
- Provide accurate information regarding products, services, policies, and troubleshooting
- Resolve issues, escalate complex inquiries, and ensure customer satisfaction
- Document customer interactions and maintain records of conversations
Job Benefits
- Flexible work hours (choose full-time or part-time)
- 100% remote – work from the comfort of your home
- Paid training and growth opportunities
Company Summary
Our Client is a leading certification company in Malaysia, specializing in providing high-quality certification services to businesses across various industries. With a team of experienced auditors and assessors, Our Client helps organizations achieve compliance with international standards and regulations, enhancing their reputation and credibility in the market. Their tailored certification solutions are designed to meet the unique needs of each client, ensuring a smooth and efficient certification process. Trust Our Client to be your partner in achieving excellence and competitive advantage in today's global marketplace.
Company Benefits
- BONUS: A generous company discount, an annual giveaway car with the company logo on it, given to the best and outstanding employee every year with great performance.
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