KL Talent Solutions’ client is a well-established and steadily growing company based in Stockton on Tees, known for innovation, quality, and a strong reputation within the industry. Their finance team is friendly, supportive, and committed to accuracy and continuous improvement.

Reporting to the Accounts Payable and Receivables Manager, this role plays a key part in ensuring the smooth running of the accounts function.

As the Accounts Receivable Assistant at KL Talent Solutions’ client, you will provide flexible support across both credit control and purchase ledger, helping to maintain efficient financial processes and supporting strong cash flow across the business.

This role offers variety, responsibility, and the opportunity to become an integral member of the team within a stable, growing business.

Responsibilities

Accounts Receivable

• Answer incoming calls and take card payments using our virtual terminals.
• Record payments received via card and BACS onto in-house systems.
• Raise and send invoices.
• Create and apply customer credits accurately and in a timely manner.
• Process refunds related to order cancellations and amendments, ensuring compliance with company policies and financial controls.
• Make outbound calls to customers to follow up on invoices requiring payment.
• Assist with end-of-month account collections.
• Resolve customer queries promptly to ensure payments are made by due dates.
• Communicate with overdue and over-limit customers via email and telephone in line with company processes, recording all communications for future reference.
• Monitor the internal mailbox to ensure prompt responses to customers.
• Complete daily reconciliation of receipts across various payment methods.

Accounts Payable (Support cover during periods of leave)

• Organise invoices by priority and send them for approval.
• Input invoices into Epicor and attach electronic copies.
• Follow up on invoice queries with the procurement department.
• Reconcile supplier statements monthly with supplier ledgers.
• Contact suppliers for copy invoices and missing statements.
• Assist with supplier account queries.
• Any other reasonable requests from management.

Experience & Skills Required:

• A high level of customer service.
• A continuous improvement mindset.
• High level of accuracy.
• Minimum 12 months’ experience within a finance department.
• Good understanding of Microsoft Office, including strong Excel skills.
• Analytical skills, good communication abilities, and the confidence to work collaboratively across the team.