Required Skills
customer service
leadership
operational efficiency
data analysis
team management
regulatory compliance
Job Summary
We are looking for an experienced and highly capable Customer Service Director to lead and optimise our customer operations. This is a senior leadership role for someone who can step in, take ownership from day one and drive performance with confidence and minimal supervision. You will be responsible for overseeing end-to-end customer operations, ensuring efficiency, accuracy and an exceptional customer experience, while supporting the company’s broader objectives.
Experience
Proven experience in a senior customer operations or service leadership role
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