Required Skills
Maintenance
Time Management
Fire Systems
Fault Finding
problem solving
Project Management
Troubleshooting
Security
Electronic Engineering
Cabling
2nd Fix
Ownership
Meeting Deadlines
Client Engagement
Schematics
Network
Access Control
CCTV
Alarm Systems
Servicing
Warranty Replacement
Job Summary
We are seeking a skilled Service Engineer to join our team, specialising in the maintenance, troubleshooting, and repair of security systems across the Midlands. This role is ideal for a hands-on professional with strong fault-finding and problem-solving abilities, particularly when working with equipment from multiple manufacturers.
As a Service Engineer, you will play a crucial role in ensuring the reliability and optimal performance of our clients’ security systems. This position is reactive in nature, requiring regular client site visits and on-call support for urgent system failures.
Experience
Proven experience in fault-finding and troubleshooting security systems.
Strong problem-solving abilities with a proactive approach to system maintenance.
Experience working with a variety of security system manufacturers.
Excellent customer service and communication skills, ensuring professional client interactions.
Ability to work independently and manage multiple service requests efficiently.
A valid UK driving licence is essential due to the nature of client visits.
Job Responsibilities
- Diagnose and resolve faults in existing security systems.
- Perform routine maintenance and system health checks to prevent failures
- Upgrade or replace components to improve system performance and longevity
- Respond to emergency callouts, troubleshooting system failures efficiently
- Provide expert advice to clients on best practices for system upkeep and maintenance
Job Benefits
- Competitive salary package.
- Ongoing training and professional development opportunities
- Career progression within a growing company
- A supportive and dynamic working environment
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