1st Line IT support Engineer IT Managed Service Provider based in Buckinghamshire are looking to recruit a 1st Line Support Engineer. They provide a fully outsourced IT management and support service to small and medium sized businesses throughout the UK and abroad. This is an exciting opportunity to join an established business going through a new phase in growth. Ideally the candidate will already have some experience in a similar role. The role will involve direct contact with customers, so a high level of communication and empathy is expected. The work will be varied and involve a blend of helpdesk and onsite support across their client base. The candidate will be working within a team of like-minded professionals and must have an understanding of today’s technology at 1st line level, from installation through configuration and ongoing support. Key Skills Required: • MSP Experience (preferable but not essential) • Office 365 • Basic Azure • Active Directory • Hardware Support • Understanding of network fundamentals (TCP/IP) • Exchange • Basic SharePoint • Windows 10 & 11, Windows Server, Mac O/S (not essential) • Microsoft Office (from a day to day working perspective) Benefits: • Competitive salary • Pension • 20 Days holiday + Bank Holidays and Birthday! • Excellent working environment and friendly team • Hybrid working model • Great career prospects & training potential For more information please contact Michelle: michelle@ambrecruitment.co.uk or 07793 363603

1-2 Years IT Support Experience