Reporting to the Mortgage Manager, you will join an established and experienced team of Mortgage Advisers. You must have mortgage experience and preferably be qualified to CeMAP level or equivalent. You may have worked with one of the local lenders and gained experience that way which would be useful but not essential as full training will be given on the whole range of mortgage products available from all lenders. We are looking for someone with a friendly and personable demeanour and the ability to work closely with an established and highly experienced team as well as having the ability to work by themselves. You will be well organised, great at customer service and happy to meet and advise our clients on a regular basis both face to face and over the phone. Key responsibilities: - Providing Mortgage advice to clients both face to face, via e-mail and by telephone - Processing and submitting Mortgage applications - Liaising with other team members and providing support and assistance where required - Providing advice on life assurance, critical illness cover and health protection products - Processing and submitting insurance applications - Contribute to team discussions regarding business development, new processes, company updates, charity/social events etc - Providing clients with a high level of customer service in all communications - Use of computer systems such as Word, Excel, Access and on-line quoting systems